Case Managers

Coast to Coast one call will get things rolling

We know that as a case manager, you handle hundreds of details daily, balancing your administrative duties with patient care. Managing every aspect of your patients’ care efficiently and appropriately is a top priority.

We can help!

At Jet Rescue Air Ambulance, our multilingual flight coordinators are ready, willing and able to simplify the air medical transportation process, saving you time and reducing stress on your patients and their families 24 hours a day seven days a week.

From the initial telephone call to submitting insurance documents, our team relieves you of time-consuming tasks associated with coordinating air ambulance service, allowing you to focus on your patients. Every day, and around the globe our flight coordination department arranges air and ground medical transportation. We are experienced in getting foreign airports opened at any time of day or night and are experts in finding the closest airport to rural or remote locations.

We have the experience and expertise to accommodate the needs of any patient including neonatal specialty teams. We are committed to provide your patients with professional, caring and cost-effective air ambulance services.

You can always count on Jet Rescue Air Ambulance to provide exceptional care and service.

What we do:

  • Coordinate the entire air ambulance transport including ground ambulance service at both ends.
  • Arrange a bed and a receiving physician at the receiving hospital.
  • Arrange all necessary customs and immigration permits for international flights.
  • Communicate directly with all parties involved including family members.
  • Contact the patient’s insurance company and submit claim.
  • Update all parties involved throughout the air ambulance transport.
  • Global repatriation of Critical and non-critical patients
  • Domestic Inter-facility air ambulance service.
  • Specialty Teams including neonatal.
  • Immediate Access to Flight physicians if the patient condition requires.
  • Commercial medical escorts: For patients able to fly commercially, our highly-trained Medical staff accompanies your loved one as they are transported via special arrangements on a commercial jetliner.
  • Oxygen Concentrators on board Commercial Airliners: We carry FAA/TSA approved oxygen concentrators if your patient requires oxygen while travelling on a commercial airliner.
  • We can depart within 90 minutes to any patient, including cardiac, respiratory, trauma, burn, neurological, surgical, medical and pediatric patients.